Customer Support
Customer Support

Have product support questions? You can check the common questions & answers on the FAQ page here, or just send us an email to shunyu.chen@zhupai.com(will respond to you within one business day). Or feel free to call us at +86-18128839564. We are open Monday to Friday 9:00am to 6:00pm .

User Guides
User Guides

Download free user guides for all our Products; The guides contain detailed information on technical specifications, operational instructions and general care for the products.

Product Registration
Product Registration

Register your product to receive the latest SUPA updates and opt-in to receive special offers.

Shipping Policy, Warranty & Return Policy
Shipping Policy, Warranty & Return Policy

See details on our shipping policy, and comprehensive 1 year warranty and return policy for your SUPA purchases on our supa-lipow.com store.